After the player has finished formatting, select Reboot. Select Format (All) and select Yes to format the player.ĥ. When the player displays the Creative logo, release the Play buttonĤ. Press and hold the Play button while powering on the player.ģ. Detach the player from the PC if it is connected, and turn off the player.Ģ. Step by step instructions for formatting a playerġ. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. ![]() Keep holding the volume + button for an additional 5-50 seconds. Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. ![]() ![]() Check for firmware update on Creative's website
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